Privacy Policy

At Farm-N-Foods, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your personal data.

Information We Collect:

1. Personal Information:

   • When you place an order, we collect information such as your name, shipping address, billing address, email address, and phone number to fulfill your purchase.

2. Payment Details:

   • To process transactions, we collect payment information, including credit/debit card details or other payment methods. This information is securely processed through trusted payment gateways, and we do not store your payment details on our servers.

3. Communication Preferences:

   • We may collect your communication preferences to provide you with updates, promotions, and relevant information based on your interests. You can opt-out of these communications at any time.

4. Website Analytics:

   • We use analytics tools to collect non-personal information such as IP addresses, browser types, and pages visited to improve our website’s functionality and user experience.

How We Use Your Information:

1. Order Processing:

   • We use your personal information to process and fulfill your orders, including shipping and delivery.

2. Customer Support:

   • Your information helps us provide efficient customer support, address inquiries, and resolve any issues you may encounter.

3. Communication:

   • We may use your contact information to send updates, promotions, and relevant content. You can opt-out of promotional communications at any time.

4. Website Improvement:

   • Non-personal information collected through website analytics is used to enhance our website’s performance, content, and user experience.

Data Security:

1. Secure Transactions:

   • We implement industry-standard security measures to protect your payment information during transactions. All payment details are encrypted and securely processed.

2. Data Access Control:

   • Access to personal information is restricted to authorized personnel only. We regularly review and update our security protocols to ensure data integrity.

3. Third-Party Services:

   • We may use trusted third-party services to process payments or enhance website functionality. These services adhere to strict security and privacy standards.

Your Rights:

1. Access and Correction:

   • You have the right to access and correct your personal information. You can do this through your account settings or by contacting our Customer Support team.

2. Data Deletion:

   • You can request the deletion of your account and personal information by contacting us. Please note that certain information may be retained for legal or legitimate business purposes.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review the policy regularly to stay informed about how we are protecting your information.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy, please contact us at hello@farmnfoods.com.

Last updated: 25 JANUARY 2024