1. Product Condition:

   • To be eligible for a return, products must be unused, unopened, and in their original packaging. We cannot accept returns of perishable goods, including dried mixed berries, nuts, and seeds.

2. Initiating a Return:

   • If you receive a damaged or incorrect product, please contact our Customer Support team within 7 days of receiving your order at hello@farmnfoods.com. Include your order number and clear images of the product and packaging.

3. Refund Process:

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable timeframe.

4. Refund Exceptions:

   • We cannot issue refunds for products that have been opened, used, or are not in their original condition. Refunds are not applicable for shipping charges.

5. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service for returns.

6. Lost or Stolen Packages:

   • Farm-N-Foods is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure the accuracy of your shipping address to avoid such issues.

7. Contact Information:

   • For assistance with returns, refunds, or any other inquiries, please contact our Customer Support team at hello@farmnfoods.com.

Thank you for choosing Farm-N-Foods. We appreciate your understanding and cooperation in adhering to these terms for a smooth and satisfying shopping experience.

Last updated: 25 JAN 2024